Our contract with Orion Security Systems allows for a certain number of service calls per year. Any contact with Orion other than by our Security Committee at the prearranged and specified times can result in additional service charges for our HOA. For this reason, the Board must request that homeowners please refrain from making phone calls to Orion directly regarding any gate or security issues. Instead, most gate entrance issues can be addressed on this website by completing the Orion Resident Submissions form on the Homeowner Portal. For further assistance, homeowners may contact a member of the Security Committee or the HOA Board of Directors (see COMMITTEES AND CONTRACTORS on the website)
We encourage all homeowners to also become familiar with the policies regarding gate entrance. Methods of entry (Pikepass, Stonebridge sticker, key fob, smartphone app, and temporary codes for events) are explained on the Stonebridge website Homeowner Portal under Security > Methods of Entry.
